For Government

Jonathan’s Agency Director has asked him to review and recommend cost-saving technologies that would allow the agency to fulfill its mission despite budget cuts requiring FTE reduction, building closure, and fewer agency fleet vehicles. At the same time, program reviews by Legislative staff concluded that the Agency was falling short in community outreach and overall public transparency. Jonathan and his team needed to leverage technology to respond to these somewhat contradictory mandates. A web collaboration solution was at the top of his list.

With his staff, Jonathan determined the solution needed to:

• Leverage current state technology investments
• Work as well on Mac as PC-based computers
• Support independent breakout groups
• Archive and edit sessions for reuse

The Solution
Jonathan’s team selected iLinc as one of its strategic technology providers. iLinc’s web, video and audio conferencing solutions required no hardware or infrastructure investment and was licensed in a cost effective hosted model. It provided a level of transparency on cost saving and sustainability through its patented Green Meter tracking and reporting metrics. The iLinc solution enabled telework and training programs and with multi-point video, leveraging inexpensive $30 webcams, existing State bandwidth, and current desktops, laptops, and telephony.

The result on employee productivity was stunning. With minimal impact on program execution, the agency successfull closed 3 buildings at a cost avoidance of $5 million dollars a year, eliminated the need for over 180 fleet vehicles, reduced travel-related expenses by $1.9M, and saved 1.1 million pounds of carbon emissions. No longer did employees have to travel for face-to-face meeting or training sessions. iLinc enabled learning, meetings, webinars and help desk support sessions right from their desktops.