iLinc Status
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Welcome to our system status page. This page is updated with any planned maintenance and current system issues.
Current System Status
All systems are currently operating as normal.
All systems are currently operating as normal.
Planned System Maintenance
iLinc Version 12.0.7 Scheduled to Begin Roll-out on Saturday, June 1, 2013
On Saturday, June 1, 2013, during our maintenance window, version 12.0.7 will be released. Customers will be upgraded over a period of several weeks, during the scheduled maintenance windows.
Users will automatically download an updated client as they join their first session after being upgraded.
Included in this release:
- Using H.264 codec for video feeds of leader and participants
- Fix an intermittent client crash
- Sunset of support for Mac OS X 10.5.8 (for download client only)
- Web client (no-download) solution for Participants of a session on Windows, Mac OS, iPad, and Android tablets (Requires activation by System Administrator)
- Increased speed of sharing on Windows 7 computers
- Intermittent problem: captions may not work for some users
The browser-based solution will be made available for use by contacting the iLinc Support team. To contact a Support team member, please call (800) 799-4510; Monday through Friday, 5:00 a.m. to 5:00 p.m. ET. Please note that System Administrator privileges are required to request activation of this service.
Click here for full release notes.
System Maintenance Window
Note: iLinc’s system maintenance window is on the Saturday of each week between the hours of 6:00 p.m. and 11:00 p.m. PT. Service may be unavailable during these hours when maintenance is scheduled.
iLinc Version 12.0.7 Scheduled to Begin Roll-out on Saturday, June 1, 2013
On Saturday, June 1, 2013, during our maintenance window, version 12.0.7 will be released. Customers will be upgraded over a period of several weeks, during the scheduled maintenance windows.
Users will automatically download an updated client as they join their first session after being upgraded.
Included in this release:
- Using H.264 codec for video feeds of leader and participants
- Fix an intermittent client crash
- Sunset of support for Mac OS X 10.5.8 (for download client only)
- Web client (no-download) solution for Participants of a session on Windows, Mac OS, iPad, and Android tablets (Requires activation by System Administrator)
- Increased speed of sharing on Windows 7 computers
- Intermittent problem: captions may not work for some users
The browser-based solution will be made available for use by contacting the iLinc Support team. To contact a Support team member, please call (800) 799-4510; Monday through Friday, 5:00 a.m. to 5:00 p.m. ET. Please note that System Administrator privileges are required to request activation of this service.
Click here for full release notes.
System Maintenance Window
Note: iLinc’s system maintenance window is on the Saturday of each week between the hours of 6:00 p.m. and 11:00 p.m. PT. Service may be unavailable during these hours when maintenance is scheduled.