Welcome to our system status page. This page is updated with any planned maintenance and current system issues.
On April 25, 2015, BroadSoft Inc delivers iLinc version 12.2. This release provides new features and bug fixes.
These features are introduced:
These features are no longer supported:
These customer-visible bugs are fixed:
End of Support Notice :
iLinc Installed Release 7.x, 8.x, 9.x and 10.x
Effective December 31, 2014
Customers are encouraged to upgrade to the current release of iLinc at their earliest convenience. Support for upgrade will be provided through BroadSoft TAC.
Should you require additional details about this announcement, please contact your sales team.
IP Range Change Notice
iLinc IP RangesEffective September 27, 2014
On September 27, 2014, iLinc will be turning on a new data center to replace the current data center.
With this change the IP range iLinc uses for customers to white list will change. Please see below for the new IP ranges.
Note: iLinc’s system maintenance window is on the Saturday of each week between the hours of 6:00 p.m. and 11:00 p.m. PT. Service may be unavailable during these hours when maintenance is scheduled.
Please be advised that at approximately 1:54 p.m. ET today,May 20, 2015,Web Collaboration experienced a service interruption which caused:
As of 2:02 p.m. ET, engineers are looking into this issue with the highest priority. The systems are operating normally at this time. If you require customer support or have any question related to this disruption in service, please either dial 1-800-799-4510 or submit a support ticket at http://www.ilinc.com/services/support/submit-a-ticket.
We apologize for any inconvenience this disruption may have caused and will take the necessary steps to help ensure this issue does not impact the availability of iLinc in the future.
iLinc Customer Support Team
If you are experiencing a problem not listed, please contact us using the information below.