iLinc Status

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Welcome to our system status page. This page is updated with any planned maintenance and current system issues.

Current System Status

All systems are currently operating as normal.

Planned System Maintenance

End of Support Notice: Internet Explorer 8.x, 9.x, 10.x

End of Support Notice

Microsoft Internet Explorer older than Release 11.x


Effective March 19, 2016

In accordance with Microsoft’s End of Support policy for Internet Explorer available at: https://www.microsoft.com/en-us/WindowsForBusiness/End-of-IE-support, BroadSoft announces that starting with BroadCloud Web Collaboration Release 12.2.3 (target release date March 19, 2016), older versions of Internet Explorer (prior to Release 11.x) will no longer be supported.

 

Support Details

Microsoft’s end of support policy states the following:

  • Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical supports and security updates
  • Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10

Should you require additional details about this announcement, please contact your sales team.

Critical Patch Advisory: iLinc Installed Version 11.2.7.2793 to be released Monday November 16th

iLinc Version 11.2.7

On November 16, 2015, BroadSoft, Inc. will deliver iLinc Installed version 11.2.7, Patch 2793. The following updates are included:

  • ActivePerl replacement
  • New code signing certificate for manual join

BroadSoft strongly recommends that customers apply this patch as soon as possible as ActivePerl support will expire on December 31, 2015.

After December 31, 2015 BroadSoft will not be able to provide ActivePerl support for any installed systems.

Should you require additional details about this announcement or need assistance with the patch, please contact BroadSoft TAC.

System Maintenance Window

Note:  iLinc’s system maintenance window is on the Saturday of each week between the hours of 6:00 p.m. and 11:00 p.m. PT. Service may be unavailable during these hours when maintenance is scheduled.

Legend

  • Normal Operation
  • Some System Issues
  • System Outage

Contact Support

If you are experiencing a problem not listed, please contact us using the information below.