iLinc for Salesforce
Empower your marketing, sales, and service teams by syncing key data and processes from your web conferencing and CRM systems
Sales
Know Your Leads Better. Finding relevant information about your prospects and their decision-making process helps you understand-and solve-their business problems. By providing a detailed activity history for each web event or meeting attendee, iLinc for Salesforce gives you the visibility you need to close deals.
Keep it Simple. Since iLinc for Salesforce allows you to invite any lead to join you in an iLinc session directly from your Salesforce interface, you reduce the amount of time spent trying to set up meetings with prospects, improve your productivity and shorten the sales cycle.
Make Sales Meetings (Almost) Painless. Let’s not forget about those manager-rep meetings either. With iLinc for Salesforce, sales managers can use easy-to-pull reports and session recordings to track rep behavior and provide more timely feedback to team members.
Marketing
Focus on Your Events, Not on the Process. Easily create and configure your webinars within Salesforce and tie them directly to new or existing campaigns. When it comes time to deliver, you will be using iLinc’s industry-leading web conferencing solution, which will let you focus on the presentation.
Give Your Sales Team What They Want. Every marketing manager has heard the same request for more leads faster. iLinc for Salesforce makes everyone happy by syncing up your lead gen and CRM efforts: registrants are prompted to enter contact information and Salesforce creates a new lead in near real-time.
Achieve Greater ROI-and Prove It. iLinc for Salesforce not only allows you to hold compelling webinars and sales demos that are more cost-effective than in-person events, but it also helps you demonstrate the effectiveness of events through comprehensive reports on attendee behavior before and after sessions.
Help Desk
Help Yourself Help Them. Quickly and easily launch and track virtual support sessions from the Salesforce Case screen and see the activity automatically entered into the case history. Plus, with iLinc’s technology, you’ll be able to see what your customer is actually doing so you can effectively troubleshoot.
Salesforce Administrators
Automate the Process. Spend less time kicking off processes and reports manually. With iLinc for Salesforce, you can create custom actions for each of your iLinc events that trigger workflows before, during and after an event.



