January 23, 2014 – Service Interruption
Please be advised that at approximately 4:00 p.m. ET today, January 23, 2014, iLinc started experiencing an issue with session audio which caused:
- The inability to establish a recording
- The inability to establish an internet audio stream in a mixed audio session
An expected temporary fix will be delivered at approximately 9:00pm EST on January 23, 2014. A permanent fix is still being researched and will be delivered as soon as possible.
If you require customer support or have any question related to this disruption in service, please either dial 1-800-799-4510 or submit a support ticket at http://www.ilinc.com/services/support/submit-a-ticket.
We apologize for any inconvenience this disruption may have caused and will take the necessary steps to help ensure this issue does not impact the availability of iLinc in the future.
iLinc Customer Support Team