Welcome to the iLinc IRC

As an iLinc customer, you've got the industry's best support team at your service as you prepare to implement and rollout your new iLinc Web conferencing software. To get started, we welcome you to the Implementation Resource Center (IRC), your go-to place for processes and tools for a successful iLinc launch.

Because we've supported more than 150,000 new customers, we know that managing change within an organization involves a lot more than just covering the technical bases. It requires a process. iLinc's easy-to-follow implementation process ensures your success with your iLinc software, both in the short and long-term.

This diagram illustrates the four-step process (Introduction, Setup, Rollout, and Follow-up) and identifies key deliverables for each phase.

You're encouraged to download the Implementation Guide for a step-by-step walk through the entire implementation process. Also, to facilitate your efforts, please take advantage of the documents and templates offered in the library (organized by phase) at left.

If you have implementation-related questions, please contact your assigned Account Manager. If you have questions about how to contact your Account Manager, please send an email to Andrew Grasso, Implementation Services Manager, at agrasso@ilinc.com.