iLinc - Web Collaboration and Virtual Meetings » iLinc System Status Current

August 16, 2011 – Session Joining Issue

Drew Kaufman — Tue, 16 Aug 2011 22:29:55 +0000

Please be advised that between approximately 10:00 a.m. to 11:06 a.m. PT on Tuesday, August 16, 2011, iLinc experienced a disruption in service which caused:

Some users to be unable to manually join a session (ActiveX and Java joins were unaffected)

The issue was due to a primary server overload and the inability to successfully reroute traffic to a functioning backup server. The issue has been resolved and all systems are currently operating as normal.

We apologize for any inconvenience this disruption in service caused.

Ongoing system status information and updates will be provided at http://status.ilinc.com.

June 23, 2011 – Service Interruption

Drew Kaufman — Thu, 23 Jun 2011 18:35:25 +0000

Please be advised that between approximately 8:40 a.m. to 8:45 a.m. PDT on Thursday, June 23, 2011, iLinc experienced disruptions in service which caused:

Some users to be unable to join a session
Some users’ sessions to terminate
Some users’ recordings to terminate

The data is being analyzed and we will communicate once final root cause has been determined. All systems are currently running as normal. We apologize for any inconvenience this disruption in service caused.

System status information and ongoing updates will be provided here at http://status.ilinc.com.

June 13, 2011 – Service Interruptions

Drew Kaufman — Mon, 13 Jun 2011 16:14:41 +0000

UPDATE:
The root cause of the issue described below has been determined. A fix has been implemented ensuring no further disruptions in service.
———
Please be advised that between approximately 8:45 a.m. to 9:02 a.m. and 11:35 a.m. to 11:45 a.m. PDT on Monday, June 13, 2011, iLinc experienced disruptions in service which caused:

Some users to be unable to join a session
Some users’ sessions to terminate
Some users’ recordings to terminate

The data is being analyzed and we will communicate once final root cause has been determined. All systems are currently running as normal.

System status information and ongoing updates will be provided here at http://status.ilinc.com.

April 19, 2011 – Service Interruption

Drew Kaufman — Tue, 19 Apr 2011 21:09:24 +0000

Please be advised that between approximately 1:38 p.m. and 1:49 p.m. PT on Tuesday, April 19, 2011, iLinc experienced a loss of network traffic from our upstream providers. This disruption in service may have caused:

Some users’ sessions to terminate
Some users’ recordings to terminate

The data is being analyzed and we will communicate once final root cause has been determined. All systems are currently running as normal.

System status information and ongoing updates will be provided here at http://status.ilinc.com

April 05, 2011 – Service Interruption

Drew Kaufman — Tue, 05 Apr 2011 16:57:08 +0000

Please be advised that between approximately 8:23 a.m. and 8:24 a.m. PT on Tuesday, April 05, 2011, iLinc experienced a disruption in service which caused:

Some users’ sessions to terminate

The data is being analyzed and we will communicate once final root cause has been determined. All systems are currently running as normal.

System status information and ongoing updates will be provided here at http://status.ilinc.com

iLinc 11.0.1 Released on Saturday, February 26, 2011

Drew Kaufman — Mon, 28 Feb 2011 21:58:21 +0000

On Saturday, February 26, 2011, during our maintenance window, iLinc released version 11.0.1. Users will automatically download an updated iLinc client as they join their first session after this release.

For detailed Release Notes, please click here or visit our KnowledgeBase at http://www.ilinc.com/kb.